DermaCircles: Compliance, Growth & Insight with Zenoti

Going paperless with Zenoti eliminated our compliance worries — we now fill over 350 digital forms monthly, track every package and transaction effortlessly, and capture valuable patient feedback to keep improving.
- Dr. Prateek Sondhi, Owner, Derma Circles

The Challenges

Manual, paper-based treatment and consent forms were frequently misplaced, leading to serious compliance risks. Package management lacked visibility. There was no consistent mechanism to capture and act on patient feedback.

The Solutions

1. Adopted Zenoti’s digital forms to ensure secure, compliant documentation
2. Streamlined package creation, online sales, and tracking, with Zenoti
3. Leveraged Zenoti’s robust financial and operational reports for better decision-making
4. Used Zenoti’s feedback system to capture patient sentiments and identify service improvement areas

Impact

1. 350+ digital forms securely filled each month, ensuring full compliance
2. 100+ Packages redeemed every month driving client loyalty
3. 20+ Patient feedback every month for improved experiences